Chainsaw Monday (Sierra On-Line Shuts Down)

It was 20 years ago today, February 22nd, that Sierra On-line had officially shut down it’s doors in Oakhurst (California), laid off 150 of their employees, and those that were not laid off, and the other one third, were offered a position in the new Bellevue (Washington) office. This was all done by the new owners of Sierra On-line at the time, Havas, which had just purchase Sierra On-line from CUC software.

Ken Williams, former owner of Sierra On-Line had sent this letter to his (former) employees:

Dear former Sierra employees,

Roberta and I wish to express our deepest sympathies for the recent loss of your jobs. Hopefully, it will not be long before you resume work at Sierra in Seattle, or at some other company… in Oakhurst, or elsewhere. According to tradition, I’m supposed to say something uplifting and motivational to help everyone feel better. Unfortunately, I have failed at this task. There is really nothing good that can be said. This is a sad ending to Sierra’s twenty-year operating history in Oakhurst, which at one time, represented over 550 Oakhurst-based employees. This story should have had a happy ending, but instead has had a long string of bad news concluding with the shutdown yesterday of all of Sierra’s Oakhurst-based product development activities.

The problems began with the move of corporate to Seattle. The move to Seattle was mandated for several reasons, primarily due to the difficulty we were having recruiting senior management staff and software engineers. The relocation, although it was painful for Oakhurst, was instrumental in our tremendous growth from 1993 through 1996. I remain convinced that this relocation was the right decision for Sierra, and that we would not have prospered without it.

I can’t say the same about either the sale of The ImagiNation Network (INN) in 1993, or the sale of Sierra itself in 1996. When Sierra started INN in 1991, it was a decade ahead of its time. After investing millions in INN, Sierra found that it did not have the financial resources to support INN’s continued operations. In 1993, AT&T sought aggressively to acquire INN, promising to market the service and grow the company. Unfortunately, AT&T lost interest in INN and sold it to AOL, who to my great disappointment, shut INN down.

Sierra, as you know, was purchased by CUC International in 1996. Because CUC was offering to buy the company at a price roughly 90% higher than it was trading, the decision was out of management’s hands. At the time of the purchase, we did believe that through consolidation with several Sierra competitors (Blizzard, Knowledge Adventure, Davidson and others), Sierra would become a much stronger company. We had good reason to believe that the acquisition would cause us to grow faster, not shrink. Unfortunately, CUC elected to transfer control of the company to Davidson, and shut down several groups at Sierra. Later, as we all know, CUC was merged with another company, HFS, to form the Cendant corporation, with roughly 12,000 employees. A few months after this merger it was discovered that someone, or possibly some group of people, within the former CUC organization had been fraudulently preparing financial statements. The actions of this handful of people, who shall hopefully get their due, caused the plunge in Cendant’s stock price, and wiped out the net worth of many HFS and CUC employees, including many of you, as well as much of my own. Cendant was sued by its shareholders, CUC’s former management team was terminated and the decision was made to sell the software business. It should surprise no one that morale suffered through all of this anarchy, and although I have not seen Sierra’s financials for several years, my assumption is that the recent consolidation of operations is driven by a quest for restored profitability and stability. If this story were written as a book, the publisher might seek to classify it as “Fantasy”, “Science Fiction” or even “Horror”. It is much too outrageous to be true. But the bad news is that these events really did happen.

I console myself in the following way, and perhaps it will help you to cope with what has occurred. Let’s imagine that a stranger had walked up to any of us, on the street, in 1979, and said: “Would you like to move to one of the greatest cities on earth? While you are there, you can play a key role in creating a company that just about everyone will know and respect. Your grandchildren will be amazed when they learn that you once worked there. You will be the envy of your peers, because they will know that your team created the largest collection of hits ever to come from one company. There will even be years when you will have played a role in over half the products on the industries top ten lists! You will be surrounded by incredibly intelligent, hard working people, who will work 20+ hours per day when it takes it to get the job done. And, you will have more fun than you ever thought possible. There’s only one catch though. This will only last for twenty years.” Even knowing it wouldn’t last forever I would have followed that stranger anywhere. I’m disappointed that it didn’t last forever, but, a 20 year ride on the greatest roller coaster on earth beats the heck out of life in the slow lane any day. Life may never be the same, but it also isn’t over, and we all have some great memories we shall never forget. Good luck, and I miss you all.

On February 25th, 1999 – Josh Mandel also wrote a Sierra Eulogy…

On Monday, the last vestige of the original Sierra On-Line was laid to rest in Oakhurst, California. That branch, renamed “Yosemite Entertainment,” was shuttered on Monday, February 22nd, putting most of its 125+ employees out of work.

You may not care for what Sierra has become since the days when dozens of unpretentious parser-driven graphic adventures flowed, seemingly effortlessly, out of Oakhurst. But there’s no denying that, back then, Sierra On-Line was the life’s blood of the adventure game industry.

Maybe the games were a little more rough-hewn than those of its competitors–not that there were many competitors at that point. But Sierra kept adventure gamers happy and fed, gamers who would’ve otherwise starved to death on the arguably more polished, but frustratingly infrequent, releases of Lucasfilm Games (as they were once called).

Sierra alone grew the industry in other ways, too. It was Ken Williams who, almost single-handedly, created the market for PC sound hardware by vigorously educating the public to the AdLib card and, shortly thereafter, the breathtaking Roland MT-32. He supported those cards in style while other publishers wanted nothing to do with them. It was Corey and Lori Cole who invented the first true hybrid, replayable adventure/RPG. It was Christy Marx’s lump-in-the-throat ending to Conquest of Camelot that reminded us that not every computer game had to have a group hug at the end. It was Mark Crowe and Scott Murphy who made us want to kill off our onscreen alter ego, to see what inventive, gooey death had been anticipated for us. It was Roberta, before anyone else, who invented strong female heroines. It was Al Lowe, bringing up the rear (literally and figuratively) by creating Leisure Suit Larry, the most popular, pirated game of its decade. We knew this because we sold far more Larry hint books than we sold of the actual software.

It was the Sierra News Magazine (later InterAction) that let us feel like we knew the people making these games, that they were a family-run business, staffed by people who lived an isolated life, surrounding by idyllic, ageless beauty and creating games that were a labor of love. That was, at least for awhile, an accurate picture. This was a family we wanted to feel a part of, for good reason, and people came from thousands of miles away to take a tour and see how real it all was.

But what makes the closure of Sierra On-Line’s Oakhurst facility (recently renamed “Yosemite Entertainment”) a bigger, sadder event than most game company closures–including the far larger decimation of 500 Broderbund employees–is that this was not just a game company, this was a community.

Oakhurst is barely a dust mite on the mattress of America. It existed, for a long time, as a miniscule stopover for tourists on their way to and from Yosemite National Park. As recently as 1991, the mountain-bound town had not a single stoplight, just one grocery store, a single-screen movie theater, and one video rental store. There is no broadcast television (the mountains block it all). The nearest larger town is Fresno, 45 miles distant over the mountains. In severe snowstorms, the town is virtually cut off from the world. And the cable company there is still so provincial, so disdainful of outside influence, that there is no MTV offered, no Nickelodeon (or any MTV-owned stations), nothing to disturb the elderly farmer-types have been the chief population since the Gold Rush days.

Sierra was the second-largest employer in town (the phone company being the largest). Thus, the people of Sierra did not simply work together as they do in most of the country. These people are families, roommates, and neighbors. The person who works in the cubicle next to you may be your girl or boyfriend, your spouse, your landlord. He/she may well have been in your wedding party, and may have driven you 45 miles to the hospital when you were sick (how else could you have gotten there?). Secrets never stayed secret for long; divorces, trysts, and personal traumas all were public knowledge. People at Sierra weren’t just working together, they were living together. Now their lease has expired and the family will all at once be scattered.

The town has grown somewhat. The theater is now a multiplex, but Rusty still gives you his unabashed opinion of each film on the recording when you call for the movie times. There are several stoplights in town now. There are several supermarkets, more hotels, and the infamous “Talking Bear” has undergone a recent facelift. But the town still revolves around Sierra and tourism. And tourism may not be enough to support the town, at least in the winters when much of Yosemite (“the park” in local vernacular) is closed.

With Yosemite Entertainment gone, not only are more than a hundred people out of work (some of whom are fabulously talented), but an entire community has been wiped out with the stroke of a pen. It will be morbidly interesting to see whether or not Oakhurst’s economy can bear up under the mass exodus that will result.

Some may argue that Sierra lives on in Bellevue, Washington, where Al Lowe, Jane Jensen, Roberta Williams, Mark Seibert, and a handful of Oakhurst refugees still labor diligently on games side-by-side with scores of newer talent. But games like KQ:MoE and LSL7 have a distinctly different flavor than the seat-of-the-pants, funny, touching adventures that Oakhurst once produced. They are commercial.

Invariably, in a company that grows the way Sierra grew, innovation gives way to emulation. Whereas Sierra’s management once strove to make it solid, profitable, and yet fun, they now strive to dominate other companies, force annual growth in the double digits, and (like so many other companies) cut jobs mercilessly to improve the bottom line and thrill the stockholders. Yet the Ghost of Sierra Past still walked the halls in Oakhurst. The rooms were adorned with the art of glories past, the artists and programmers who helped to create those glories were, in fair measure, still living and working there. Now that spirit has been exorcised by scrubbed, glad-handing executives who don’t know, or don’t care, what those artists and programmers could do when they were motivated and well-managed.

People, living and working closely together in the pursuit of shared joy, were what made Sierra games great. Thank you, Ken, for creating something utterly unique, something warm, fun and beautiful. Damn you, Ken, for allowing others to tear it down.

Whether you were a Sierra fan or not, we are all diminished by the loss of history, talent, and continuity within the gaming industry. Rest in peace, Sierra On-Line.

Chainsaw Monday even made it onto the news…

Christopher Smith shared this with me:
Needless to say Sierra had a tremendous impact on me as well…

It goes right up there, along the lines of The Hobbit and Star Wars in regards to how big of an impact it had on me. The same way The Hobbit opened my eyes to the world of fantasy (back in the 4th grade), the way Star Wars opened my eyes to science fiction on the big screen, Sierra On-Line opened my eyes to the story telling and the 3D adventures, that made me want to work at Sierra.

The video above goes into detail about most of those things…

The Death of Sierra On-Line is one I still mourn to this very day.

20 years later.

As evidenced by this Leisure Suit Larry fan page, and my activity (and co-admin) of the Sierra Help forums.

I want to thank Ken & Roberta Williams, Al Lowe, Jim Walls, Lori & Corey Cole, Christy Marx, Bridget McKenna, Scott Murphy, Mark Crowe, Ken Allen, Jane Jensen, plus the assortment of other creators, employees in every regard who helped create, mold and shape my creativity and help become who I am – which I think, turned out all right.

All my love to you all.
– Tawmis

Hero-U Update #110: Hero-U: Rogue to Redemption

Shawn and Esme? It Could Happen!

This is a quick update; read the longer version at https://hero-u.com/leaders/valentine-treats/.

We’re Shipping Game Boxes!

Game boxes and posters are going out! If you backed at a level that gets physical goods, you have probably gotten an email notice from Geekify.

If you’ve moved and haven’t updated your address on BackerKit, your package may end up in limbo, which will make everyone sad. There’s a small chance you can still fix that – Stop reading this and send your current address (along with your old address and email) to fulfillment@geekifyinc.com right now! Then update it on BackerKit as well, please.

What we aren’t shipping yet: Autographed postcards and Yearbooks. We have the postcards, and just need to get to them – probably next week. Digital rewards remaining – the Making of Art Book and the Hint Book. We’ve decided to make the latter available on the https://www.hero-u.com website for everyone.

Going Live!

Lori and I have previously done two marathon livestreams on YouTube – a “slow play” of the first week or so of Hero-U: Rogue to Redemption and a live play with commentary of Hero’s Quest.

We’re doing it again. In less than six hours from when I post this, at 6:00 pm PST (0200 UTC), we will do a six-hour long live play of Quest for Glory II: Trial By Fire with contests and commentary. There’s more about the livestream in Lori’s news post (linked above). We hope you can come join us for at least a few minutes. After we’re done, the stream will become a YouTube video.

The Live Stream is at 6 pm PST on Feb. 14, 2019 at https://youtu.be/zL8NqHagZew. Or maybe somewhere else; we’re new to this streaming business. If we get moved, we should be able to post a comment at that URL with the correct place to join the stream.

A Time For Love

Love and relationships are a big deal in Hero-U: Rogue to Redemption. One of the most loving characters is Aeolus; he’s a true romantic who can fall in love with anyone. Here’s Maus Merryjest’s take on one of his love songs for Esme:https://www.youtube.com/watch?v=HagO4C_2gWE

SpaceVenture Update #119 – by the creators of Space Quest

Happy new year everyone! We know this update is late coming. The end of the year went slower than we had hoped, even with all the pushing we did to finish things up. We wanted to give a status update as well as show more of the voice over for SpaceVenture. This update will contain a couple of interviews with the cast, as well as show more of the VO in the actual game. 

Currently, we have been plugging VO into the game, but still have a ways to go to get it to the polished phase. The game previously went through the first round of beta testing. Our beta testers gave us some great feedback as to what needed to change in order to make the game play better. We are trying to make sure we focus on fixing all the main issues that beta testers brought to our attention. Soon we will begin the second round of beta testing to find out how the game is feeling in the state it is in now. How this plays out will effect release date. We are very optimistic on getting the game into everyone’s hands over the coming months.

Thank you all for your continued patience!

First off, if you missed the last VO update we posted on Kickstarter, you can view it HERE

VIDEO OF ACE HARDWAY AND IMOM INTERACTING

The below video is another demonstration of some of our voice over in action within SpaceVenture. This clip, VO of Ace(played by Maurice LaMarche) and iMom(played by Ellen McLain) having a little back and forth here at the beginning of the game.  We hope you’ll get some of the humor and references that were thrown in. https://youtu.be/PmEQaB2jY6E

VIDEO OF ACE HARDWAY DROPPING BY NURBS BAR TO VISIT HIS PALS

This video clip is taken from the Nurbs Landing Bar. Ace(played by Maurice LaMarche) hooks up with his buddies, Url(played by Rob Paulsen), and Nurb(played by John Patrick Lowie). We definitely still have some fine tuning and polish that needs to be done with some of the mouth movements, but we hope you all will enjoy a quick look at how this is coming along. https://www.youtube.com/watch?v=jW9FAc6mOuo

BEHOLD! THE LEGENDARY THREE HABENEROS MUSIC VIDEO

Prepare to get this song stuck in your head!

The below video features vocals by Rob Paulsen, Jason Charles Miller, and John Patrick Lowrie. 

The lyrics were written by Mark Crowe. 

____________________________

We’re Three habaneros

Three gay habaneros

We love to sing for you in our sombreros

We welcome you our winner

Free Breakfast, lunch, or dinner

And though your meal is free, does not include gratuity

Our tacos HOLY MOLE! 

Much better than Chipotle

and you don’t have to worry ‘bout e-coli

Our spices are atomic

explosive, Gastronomic

our salsa is so potent it will make you hypersonic

Oh please try our chingadero

Deep fried in it’s own bowl, 

made with our special dough

So crunchy and spicey

but not all that pricey, 

it’s three times as nicey

When you get it to go.

We’re Three habaneros

Three gay habaneros

We love to sing for you in our sombreros

We’ll sing for you all day but to stop us you must pay. 

Yes, here at Taco Nova it’s the customary wa-aay.

___________________________________

Without spoiling too much in the video, we’ll tell you this. Ace arrives in Taco Nova to refuel(in more ways than one) and ends up being the one billionth customer, which triggers the “Three Haberneros” to begin serenading him. There is a puzzle here that you’ll need to figure out in order to get them to stop singing to you.https://youtu.be/6dBeyI2ASvs

I would also like to give a plug to James Mulvale for putting together and performing the music for this song. We gave James a rudimentary idea of what we wanted, and he knocked it out of the park. James also created an 8-bit version of the song that you will hear when you play the Pepper Pals arcade machine you see in the scene. Yes that’s right, that is an actual playable arcade machine in a SciFi fast food joint, sound familiar? 

If you’re not familiar with James, you should definitely check out his work at https://www.jamesmulvale.com/. If you have little kids in your household, James(and his wife) most recently started writing/performing children’s music that involves some cool crafts for kids and sing along songs. It’s called “Sweetypies” and you can check it out HERE 

SVREWARDS DIARY POST

For all of you guys that backed at $30 and up, we have a little extra behind the scenes for you to check out. Over at the SVRewards.com site, you can login and check out some special versions of the Three Habeneros song. Including an instrumental version, along with Rob Paulsen, John Patrick Lowrie, and Jason Charles Miller singing all three habenero parts solo. 

NOTE: If you forgot your login info for SVRewards, there is a password reset link. If you still have problems, please DO NOT post in the comments, or message through Kickstarter. Please email: pcjjenks AT gmail DOT com 

Click the image below to visit the SVRewards website diary post. Remember that once the game ships, all the diary behind the scenes stuff will be made available to all backers.  

A SIT DOWN WITH ELLEN MCLAIN 

Ellen McLain was kind enough to have a little sit down with me(Chris Pope) during our VO session with her. You may have heard Ellen as GLaDOS in the legendary Portal series that was released by Valve a few years back. Ellen is also known for her work in Team Fortress 2, Left 4 Dead, and DOTA 2.   https://youtu.be/EqZ2oyTHBhU

A FUN CHAT WITH JOHN PATRICK LOWRIE

John Patrick Lowrie and I also had a nice discussion about his experiences at being a singer, writer and voice actor in the entertainment industry. John is probably most well known as the voice of the Sniper in Team Fortress 2, but you may have heard his voice in lots of games over the years, including DOTA 2. https://youtu.be/7PIlwedBhQ8

We still have more actors and videos to showcase, including Robert Clotworthy, Vince Caso, Melanie Stone and Jake Stormoen. Stay tuned!

UPDATE ON SCOTT MURPHY 

First up, we wanted to thank everyone who contributed to Scott’s GoFundMe campaign. With your help, we made the goal pretty quickly! Thank you also for your thoughts and prayers as well. Scott is moving forward and though he has hurtles he’s still facing, he has made it through the first part of his cancer challenges. Please continue to send thoughts and prayers his way as he continues his battle. 

SUPPORT LORI AND COREY COLE 

If you’ve been living under an asteroid and haven’t heard, Lori and Corey Cole(makers of the Quest for Glory series) have released their new game, “Hero U”. If you haven’t already checked it out, you should! It’s getting great reviews!  

Here are some links of interest: Hero U Website: http://www.hero-u.com/  

Review on Metacritic  

YouTube video explaining “Why you should buy”  

WE WILL NOT STOP UNTIL THIS THING IS DONE RIGHT AND RELEASED

To those in the comments saying that the game will never ship. We get it. We’ve heard you, but we hope you all realize a few things. We are all real people with real lives and families. I can promise you 100% that we have worked very very hard these years to complete this game. We have lost countless hours of sleep worrying about this, as well as the blood sweat and tears that have gone into this project. There is no way in this universe that we would let your financial sacrifices, not to mention the hard work and time away from our families just get thrown away like that. THIS GAME WILL GET FINISHED. 

Of course, the comments are open for you to say what you will.  We respect everyone’s right to say what you want and give us your thoughts, whether it be positivity or negativity, but we will continue to keep our noses to the grind stone and focus on getting this thing done, as opposed to dwelling on negativity. 

Regardless of how you feel about the project and it’s pace, we thank you for your support and continued patience. 

Chris Pope a.k.a your humble local intergalactic SpacePope

Hero-U Project Update #108: Hero-U: Rogue to Redemption

Happy Holidays from Hero-U

Happy Holidays from Hero-U

As I write this, Thanksgiving has passed, Chanukah has started, and Christmas and New Year’s are altogether too close. It’s a time of celebration, but also of recovery and preparation for the next chapter of our saga. We hope you all have a wonderful and safe holiday season.

We are making one significant change in communication. For the last six years, I’ve been posting here on our Kickstarter pages. Lori has been writing and illustrating a separate blog on our .net web site and now on www.hero-u.com. Going forward, I plan to just post quick rewards updates here. The main Quest Log will be on http://hero-u.com/leaders/. The main focus there will be our upcoming and in-progress projects.

Bring Me a Figgy Pudding

One of our most frequent requests has been for a Nintendo Switch version of Hero-U: Rogue to Redemption. We are working with Fig to crowdfund a “port” to the Switch. It’s currently in the Backstage Pass pre-support stage, which requires signing up for Fig’s Backstage Pass. The project will go public on Tuesday, December 11 at the same URL.

If you are interested in the Switch version, or just want to support our efforts to expand the Hero-U audience, drop by the campaign page. You can find the project at https://www.fig.co/campaigns/hero-u. Please let your Switch player friends know about the campaign. If it’s successful, we will be able to bring Hero-U to the Switch and have a great headstart on possible PS4 and XBoxOne versions.

Physical Rewards Status

We are working with Geekify to fulfill our physical rewards such as boxed games. I had hoped to get those out in time for Christmas, but we aren’t quite going to make that due to issues getting the installers on the disks. Boxes should start going out in early January, arriving in January and February 2019.

Geekify has already shipped the Wanted Posters and custom paintings to backers who have those images in the game. They have the assets for everything except postcards (which Lori and I will handle) and the Yearbook. However, there is considerable lead time involved in printing, packaging, and shipping 1200+ packages.

Lori and I have also put the Yearbook on hold. It will ship separately, likely in March or April. Basically, we have to redo most of the layout and make it suitable for printing. We want to get these to backers – and off our checklist – as soon as possible, but it’s most important that we get them right.

Please check in at https://hero-u-adventure-role-playing-game.backerkit.com/any time you move or change your email or other personal information. Postage rates have risen dramatically since we began work on Hero-U: Rogue to Redemption, and we really hate seeing boxes returned due to a bad or out of date address.

If your address is locked (because we’ve already sent you a partial shipment), contact support@hero-u.net with your new and old information so we can update your account manually.

The Hero-U Yearbook
The Hero-U Yearbook

Future Hero-U and Transolar Games Projects

As you might guess, until we’ve fulfilled all of the promised Kickstarter rewards, our attention is split between those and our upcoming projects. There’s more detail at http://hero-u.com/leaders/, but here’s a quick summary of what we’re working on and have in the pipeline for the next two years:

  • Rogue to Redemption Interactive Hint Book and Strategy Guide
  • The Art of Hero-U: Rogue to Redemption
  • Crowdfunding campaign on Fig to port Hero-U to the Nintendo Switch
  • Fulfill the rest of the Kickstarter rewards
  • Redo the Yearbook and send it to backers
  • Summer Daze at Hero-U
  • A Hero’s Feast – Fantastic Recipes from Gloriana
  • Hero-U: Wizards Way
  • Hero-U: Steal or Deal board game

The board game is “done” as a first draft, but we aren’t currently prioritizing it. We’ll slip additional work on it into the schedule where we can. That will also apply to the cookbook – oft requested and a passion project, but not in our core game space.

We will probably do Kickstarter campaigns for some of these projects, but we will wait until they are farther along before doing that. We are deep into art production on Summer Daze; once we add some content, we’ll be ready to show it off for crowdfunding.

Dates on all of that? You can expect the first five items between now and June 2019. We’re targeting Summer Daze for late Spring 2020, although we will complete it earlier if we can. Wizards Way is a much larger project that will require crowdfunding and possibly additional investment. It’s much too early to set a release date for it.

Happy Holidays and we’ll see you again in 2019!